Policy key definitions:
"I", "our", "us", or "we" refer to the business, [NurseryNook Training and Consultancy].
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a user’s computer or device.
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
Lawful basis: Consent (You consent by signing up to mailing lists or joining as a site member).
The reason we use this basis: Sending email marketing including blog updates.
We process your information in the following ways:
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: Your information is processed through ‘wix shoutouts,’ a third party website which sends emailing marketing and operates as an ‘app’ within the NurseryNook.co.uk website. Your data is controlled and held by NurseryNook.co.uk and not publicly available on the Wix website.
Lawful basis: Contract
The reason we use this basis: You enter into a contract (verbal or written) for us to undertake paid or unpaid training or consultancy work.
We process your information in the following ways: Sending and receiving of invoices, other bill related materials, training and consultancy information. Sending of training materials and produts.
Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms.
Sharing your information: We do not share your information with third parties. Your information will be shared with legal services if you do not pay an outstanding invoice within 90 days.
Lawful basis: Sale of goods
The reason we use this basis: You purchase goods from the shop on NurseryNook.co.uk and we use the personal data that you provide to send items to you. A mobile phone number is provided as an option for tracking of your package.
We process your information in the following ways: We package your item and deliver to the address you provide. We also use this data to ensure you are kept up to date with your delivery. We share your mobile phone number (if provided) with the delivery courier to ensure you receive updates on your package.
Data retention period: We hold this information on file for 90 days from purchase. You details are then deleted from our systems. Details passed to a third part (courier) are removed once delivery has been accepted and the 30 days return window has passed.
Sharing your information: We share your name, address and phone number with the courier service. This information is protected by their own GDPR policy and is not shared with any other persons or parties.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Some cookies are required to enjoy and use the full functionality of this website.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Transparent Privacy Explanations
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Sponsored links, affiliate tracking & commissions
Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, or are self served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However we do not control the actual adverts seen / displayed by our advertising partners.
Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.
We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.
If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal date" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time.
Our EMS provider is; ‘Wix shoutouts’. We hold the following information about you within our EMS system;
Subscription time & date
If you have any questions about the above please contact James@nurserynook.co.uk with further questions.